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In order to comply with the provisions of Law 34/2002 of Services of the Information Society and Electronic Commerce, we hereby provide the following general information on our website www.icerda.org
Owner: Institut Ildefons Cerdà, Fundació Privada
Address: Numància 185, 4-2 - 08034-Barcelona
Telephone: (34) 932 802 323
Fax: (34) 932 801 166
Legal register: Foundation number 144 in the Register of Foundations of the Government of Catalonia (inscribed 25/02/1985). Spanish legal registration number (CIF) G08985392
What are the trends in crisis management for the coming years?
Companies are going to focus more on culture than on protocols as the means to manage crisis situations. Culture that will be translated in three basic aspects: firstly prevention, the capacity to be prepared in front of any situation, regardless of whether or not it is new or unexpected; secondly, the ability to analyse, and to know how to analyse what has been done in past situations; and thirdly, and very importantly, the ability to relate permanently to all environments.